Refund Policy

We stand behind our service with a clear, fair refund policy.

Last updated: May 9, 2026

Our Delivery Guarantee

PropertyBlasters guarantees double-digit open rates (10%+) on all listing email flyers delivered through our platform. If your blast does not achieve the guaranteed open rate, we will:

  1. Re-send to non-openers at no additional charge, OR
  2. Issue account credit equal to the cost of the blast

You choose which option you prefer. Guarantee claims must be submitted within 7 days of the original blast delivery date.

Credit Purchases

Credits purchased on a pay-as-you-go basis are non-refundable once used. Unused credits remain in your account indefinitely and do not expire on pay-as-you-go plans.

Subscription Plans

Subscription plans are billed monthly or annually. You may cancel at any time, and your plan will remain active through the end of the current billing period. We do not provide prorated refunds for unused time within a billing cycle.

Unused credits included with subscription plans expire at the end of each billing cycle and do not roll over unless you are on an annual plan (annual plan credits roll over within the 12-month term).

Refund Exceptions

We may issue refunds at our discretion in the following cases:

Non-Refundable Items

How to Request a Refund

Contact our support team at support@propertyblasters.com with your order number and a description of the issue. We process all refund requests within 5 business days. Approved refunds are issued as account credit by default; cash refunds to original payment method are available upon request.

Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank. We will work with you to resolve any billing dispute quickly and fairly. Unwarranted chargebacks may result in account suspension.

Contact

Questions about our refund policy? Email support@propertyblasters.com or visit our contact page.